.design
product. service. innovation
Innovate food delivery during the pandemic
Re-imagining restaurant and customer service to provide best-in-class experience in times of rapid growth
Life is too short and budgets are too tight for building products nobody wants.
We are the design and innovation service line of edUcate.
We build great products and services, based on deep customer insights and leveraging technology to answer customer needs in the simplest possible form.
Beyond innovation, edUcate helps build innovative and agile companies, driving the largest agile and organization transformations of the CEE region.
Services - we help build agile and innovative companies
A few projects we are proud of
New service development
Structured method mixing can bring customer satisfaction to a whole new level improving customer segmentation
Improving customer experience by combining data and human-centered design
Strategy formulation & service prototyping
Define Audi Academy's strategic roadmap based on customer insights and prototype service offerings to improve employee learning journey
Co-teaching 'Innovate through Design Thinking'
Help an incumbent bank to compete neobanks in the first job segment
Design a digital sales tool MVP
Conduct a design sprint to define the ideal 'I buy' journey and MVP product roadmap for a B2B sales tool
Concept design and
go-to-market strategy
Launch a white-label platform to streamline local experience recommendation for hosts
Hackathons and innovation events
Re-imagining child healthcare in Europe: 'how to leverage AI to improve quality of life for rural people in deep poverty
Design sprint for personal loan cross-sell
Conduct customer research and design sprint to identify cross-sell opportunities based on life triggers
New service development
Re-imagining restaurant and customer service to provide best-in-class experience in times of rapid growth
Innovate food delivery during the pandemic
Digital service design
Rapid & cost-effective re-imagination of a catering service portfolio to fit entirely changed customer needs and market environment
The future of telco
Discover options for strategic product offering extension to stay relevant in an ever commoditizing market
Product-market fit for an Asian data analytics startup
Refining product-market fit and developing go-to-market for accelerated traction
Launch a new service revenue stream
Explore a new business model to diversify revenues by offering a digital service for existing customers.
