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We specialize in designing customer centric strategies and services for the digital world, and drive agile organization transformations to lay the foundations needed to deliver the business vision.

We thrive in tackling complex, unique challenges with high uncertainty, where benchmarking and best practices are not enough. We combine qualitative customer discoveries, data analytics and strategic thinking.

On our projects we deploy a cross-functional, cohesive team from concept creation to implementation

Request a free consultation so we can get to know you and your goals.

Check out our case studies

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Launch a new service revenue stream

Explore a new business model to diversify revenues by offering a digital service for existing customers.

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Design sprint for personal loan cross-sell

Conduct customer research and design sprint to identify cross-sell opportunities based on life triggers

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Strategy formulation & service prototyping

Define Audi Academy's strategic roadmap based on customer insights and prototype service offerings to improve employee learning journey

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Design a digital sales tool MVP

Conduct a design sprint to define the ideal 'I buy' journey and MVP product roadmap for a B2B sales tool

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Innovate food delivery during the pandemic

Re-imagining restaurant and customer service to provide best-in-class experience in times of rapid growth

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Product-market fit for an Asian data analytics startup

Refining product-market fit and developing go-to-market for accelerated traction

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The future of telco

Discover options for strategic product offering extension to stay relevant in an ever commoditizing market

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Co-teaching 'Innovate through Design Thinking'

Help an incumbent bank to compete neobanks in the first job segment

Looking for more proof? We have plenty more to offer you,
check our client impact page for more
or request a free consultation here 

Get in touch

Looking for new methodologies for product/service development, or a new approach to your go-to-market strategy? Check our Innovation services.
 

Looking into shorter time-to-market or reduced project costs, defects & errors?

Check our Agile and Consulting services.

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Looking to develop the remote/hybrid working capabilites of the organization or the skillset of your key leaders? Check our trainings.
 

…Or just get in touch so we can better understand how we can serve you the best.

Partnering, professional project work, commercials

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