Why organizational agility is a critical enabler for the insurance of the future - this will be the main question of our upcoming webinar. The first half of the lecture is about how insurance sector is redesigning customer engagement model and operations. In the second part, guest speakers play the main role: Pedro de Sousa Avelino from NN Insurance Hungary speaks about how to close the gap between strategy and execution. Zoltán Kővári, International Business Director from Blackbelt Technology tells us how software development can catalyze business innovation, which brings rapid results and makes digital transformation an inspiring challenge for both IT and insurance sector.

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Further topics we cover:

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- how blurring industry boundaries create the new arenas for competition in financial services

- what strategic changes in the face of digital transformation are needed in insurance (e.g., companies need to rethink their customer engagement model, automate operations and leverage data)

- how insurance companies need to adjust their operating model to reflect those strategic shifts and value assure the delivery of top-level objectives  

- redesigning customer engagement and the organizational requirements for end-to-end thinking

- automating and digitizing operations and how to balance focus of change and run activities within your operation department